1. INTRODUCTION AND SCOPE

This document establishes the terms, conditions, confidentiality guidelines, information processing practices, and comprehensive communications regime for all users, customers, visitors, and third parties who access, use, contract, or interact in any manner with the products, services, platforms, applications, application programming interfaces (APIs), websites, modules, or any digital elements offered by TALENTROPY AI LLC, a company incorporated under the laws of the State of Delaware, United States (hereinafter “Talentropy,” “the Company,” or “we”).

By accessing, registering an account, using any functionality, or contracting services from Talentropy, the User expressly agrees to be bound by the entire content of this document, acknowledging having read, understood, and accepted its terms freely, expressly, and with full knowledge.

Talentropy provides services to businesses, organizations, and individuals located in any country in the world, committing to operate under the highest standards of quality, security, confidentiality, and professionalism, applying international best practices in information protection, digital service delivery, and user relations.

This document applies without distinction of nationality, place of residence, or User jurisdiction, and supersedes any previous policy, term, or condition that may have existed.

2. DEFINITIONS

For the purposes of this document, the following terms shall have the meaning indicated below:

User: Any natural or legal person who accesses, uses, contracts, or interacts with Talentropy services, including customers, visitors, employees, contractors, suppliers, and any related third party.

Account: User profile created and registered on the Talentropy platform to access personalized products, functionalities, and services.

Talentropy Services: All products, platforms, applications, software, websites, application programming interfaces (APIs), modules, tools, digital resources, and related services offered by the Company.

Personal Data: All information that allows direct or indirect identification of a natural person, including but not limited to name, email, address, telephone, identification, biometric data, location information, activity records, and any other sensitive or non-sensitive data.

User Content: Information, files, data, texts, documents, images, videos, audios, graphics, and any material generated, uploaded, shared, stored, or processed by the User through Talentropy services.

Intellectual Property: Exclusive rights derived from intellectual creations, inventions, developments, designs, software, algorithms, models, databases, trademarks, trade names, distinctive signs, and any other intangible asset protected by industrial and intellectual property laws.

Processing: Any operation or set of operations performed on personal data, including collection, registration, organization, structuring, storage, adaptation, modification, consultation, use, communication, transmission, dissemination, restriction, deletion, or destruction.

Third Parties: Natural or legal persons outside the User-Talentropy relationship who may receive, process, or manage information under commercial, technical, or operational agreements.

3. GUIDING PRINCIPLES OF INFORMATION PROCESSING

Talentropy AI guarantees that all personal information processing will be conducted under the following fundamental principles:

3.1 Confidentiality and Privacy

All information provided by Users will be managed with the strictest confidentiality, privacy, and protection, implementing technical, organizational, and administrative controls that guarantee its integrity, availability, and security against unauthorized access, losses, alterations, or improper disclosures.

3.2 Legitimate Purpose

Data use is limited exclusively to legitimate, transparent, and determined purposes related to service delivery, account administration, technical support, user communication, information security, fraud prevention, continuous product improvement, functionality development, statistical analysis, fulfillment of contractual and legal obligations, and operational management of the Company.

3.3 Minimization and Proportionality

Talentropy collects only the data strictly necessary to fulfill the stated purposes, avoiding excessive or unnecessary processing of personal information.

3.4 Accuracy and Update

The Company adopts reasonable measures to ensure that personal data is accurate, complete, and up-to-date, allowing the User to correct or update their information at any time.

3.5 Temporal Limitation

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or for the time required by contractual, operational obligations, or internal document management and administrative requirements.

3.6 Transparency

Talentropy commits to clearly, accurately, and accessibly inform about information processing practices, User rights, and mechanisms available to exercise them.

4. ACCOUNT CREATION, USE, AND MANAGEMENT

4.1 Registration and Information Accuracy

The User must provide accurate, truthful, complete, and up-to-date information when registering their account. The User is obligated to keep their personal and contact information updated, notifying Talentropy of any relevant changes.

Providing false, inaccurate, outdated, or fraudulent information constitutes a serious breach of these terms and may result in immediate suspension or cancellation of the account, without prejudice to corresponding legal actions.

4.2 Credential Responsibility

The management, custody, and use of access credentials (username, password, authentication tokens) is the exclusive responsibility of the User, who must maintain strict confidentiality of their access data and refrain from sharing them with third parties.

The User will be responsible for all activity performed under their account, including unauthorized access resulting from negligence in credential custody. Talentropy recommends using strong passwords, multi-factor authentication, and logging out on shared devices.

4.3 Security Incident Notification

The User must immediately notify Talentropy of any suspected unauthorized access, loss, theft, or compromise of their credentials, allowing the Company to adopt timely protection measures.

4.4 Account Suspension and Cancellation

Talentropy AI reserves the right to suspend, restrict, or cancel User accounts under any of the following circumstances:

Unlawful, fraudulent use, or contrary to these terms
Identity theft or provision of false information
Abuse, exploitation, or improper use of services
Activities that compromise the security, stability, or integrity of the platform
Violation of intellectual property rights
Breach of contractual or payment obligations
Requirements from competent authorities
Prolonged inactivity without justification

Suspension or cancellation will be communicated to the User when technically and legally possible, without prejudice to Talentropy’s ability to act immediately in situations of serious risk.

5. PERMITTED USE AND PROHIBITIONS

5.1 Use License

Talentropy AI grants the User a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access and use the services exclusively for the purposes authorized in this document and under the agreed commercial terms.

5.2 Prohibited Conduct

The User is expressly prohibited from:

Copying, reproducing, modifying, translating, decompiling, reverse engineering, disassembling, or attempting to extract source code from Talentropy software, algorithms, or models
Selling, reselling, sublicensing, renting, leasing, transferring, or commercially exploiting the services without express written authorization
Performing scraping activities, automated data extraction, crawling, or using bots without prior consent
Interfering with, interrupting, overloading, or altering the normal operation of services or Talentropy’s technological infrastructure
Using services for unlawful, fraudulent, defamatory, discriminatory, violent purposes, or contrary to morality and good customs
Uploading, transmitting, or distributing viruses, malware, malicious code, or any element that could damage computer systems
Breaching security measures, accessing restricted areas, attempting to circumvent authentication controls, or performing hacking activities
Impersonating third parties or misrepresenting affiliation with persons or organizations
Violating intellectual property, privacy, confidentiality rights, or any third-party rights

Non-compliance with these prohibitions will result in immediate suspension or termination of the account, without prejudice to applicable legal actions.

6. INTELLECTUAL PROPERTY AND USE RIGHTS

6.1 Talentropy Ownership

All elements, content, software, algorithms, artificial intelligence models, databases, designs, trademarks, trade names, logos, graphics, interfaces, and any material associated with Talentropy services are the exclusive property of TALENTROPY AI LLC or its respective licensors, and are protected by international intellectual and industrial property laws.

Access and use of the services does not grant the User any ownership rights over such elements, except for the limited license expressly conferred in this document.

6.2 User Content Rights

The User retains all intellectual property rights over content they generate, upload, or share through Talentropy services.

However, by using the services, the User grants Talentropy a free, worldwide, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute, execute, display, and exploit such content to the extent necessary for service delivery, product improvement, functionality development, technical analysis, and legitimate operational purposes.

6.3 User Contributions and Suggestions

Suggestions, ideas, comments, improvements, recommendations, or contributions sent by the User to Talentropy (whether by email, forms, surveys, or any means) may be freely used by the Company to improve products, services, and operations, without generating any obligation of compensation, recognition, or attribution to the User.

6.4 Trademarks and Distinctive Signs

All trademarks, trade names, and distinctive signs of Talentropy are the exclusive property of the Company. Their use, reproduction, or exploitation without express written authorization is prohibited.

7. CONFIDENTIALITY, SECURITY, AND TECHNICAL INFORMATION MANAGEMENT

7.1 Information Collection

Talentropy collects personal information through various means, including:

Information provided directly by the User when registering their account, completing forms, contracting services, or interacting with platforms
Information automatically generated during service use, including IP addresses, activity logs, devices used, browsers, geographic location, cookies, and similar technologies
Information received from third parties under integrations, commercial alliances, or complementary services authorized by the User

7.2 Processing Purposes

Collected information will be used for the following purposes:

Provision, administration, and management of contracted services
Creation, maintenance, and security of User accounts
Communication with users, technical support, and query assistance
Payment processing, billing, and administrative management
Experience personalization and functionality development adapted to User needs
Statistical analysis, market research, and continuous product improvement
Information security, fraud prevention, suspicious activity detection, and platform integrity protection
Compliance with contractual, legal, and regulatory obligations
Sending informative communications, updates, notifications, and commercial content when the User has given consent

7.3 Technical and Organizational Security Measures

Talentropy implements a robust set of technical, organizational, and administrative security measures to protect personal information against unauthorized access, losses, alterations, improper disclosures, or destruction, including:

Data encryption: Use of state-of-the-art encryption protocols for transmission and storage of sensitive information
Secure authentication: Implementation of robust authentication mechanisms, including multi-factor authentication (MFA) when applicable
Access control: Limitation of access to personal data exclusively to authorized personnel who require such information for the performance of legitimate functions, under strict confidentiality protocols
Regular backups: Regular backups of critical information to ensure its availability and recovery in case of incidents
Monitoring and auditing: Continuous supervision of activities, access logs, and periodic audits to detect anomalies, vulnerabilities, or unauthorized access
Threat protection: Implementation of firewalls, intrusion detection and prevention systems, antivirus, and specialized tools to mitigate cyberattacks
Incident management: Established protocols for identification, response, mitigation, and notification of security incidents
Staff training: Ongoing training of the Talentropy team on information security, privacy, and responsible data handling

7.4 Data Storage and Location

Personal information is stored on secure servers operated by Talentropy or by internationally recognized technological infrastructure service providers that comply with high standards of security, availability, and confidentiality.

Data may be stored and processed on servers located in the United States or other countries, depending on the Company’s technical and operational infrastructure. Talentropy guarantees that, regardless of the physical location of the data, the same protection and confidentiality measures described in this document will apply.

7.5 Data Retention and Deletion

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or while there is a contractual, operational, or commercial relationship with the User.

After such period, or upon express request from the User, data will be deleted, anonymized, or securely archived, unless its retention is required by contractual, administrative, accounting, tax, or legal obligations.

7.6 Access by Authorized Personnel

Access to personal information is strictly limited to Talentropy employees, contractors, and collaborators who require such information for the performance of legitimate functions related to service delivery, technical support, account administration, information security, or operational management.

All personnel with access to personal data are subject to confidentiality clauses and internal protocols that prohibit improper use, disclosure, or exploitation of information.

8. CONSENT FOR COMMUNICATIONS, UPDATES, AND ADVERTISING

8.1 Communications Authorization

By accepting this document, the User expressly authorizes Talentropy AI to send informative communications, service updates, technical notifications, notices about changes in terms or policies, event invitations, satisfaction surveys, educational content, and any other communication related to service delivery.

Additionally, the User authorizes the sending of commercial, promotional, and advertising communications related to products, services, news, offers, and content from Talentropy or allied third parties, provided such communications are relevant to the User’s interests.

8.2 Communication Means and Channels

Communications may be sent through various means and channels, including:

Email to the address registered by the User
Push or in-app notifications within the Talentropy platform
Text messages (SMS) or WhatsApp to the registered phone number
Phone calls for support, confirmation, or relevant information purposes
Publications on Talentropy’s website or blog
Social media and other digital channels where the User has interacted with the Company

8.3 Voluntary Exclusion Right (Opt-Out)

The User has the right to voluntarily withdraw or exclude themselves from commercial, promotional, and advertising communication lists at any time, without affecting receipt of essential communications related to service delivery, account security, or fulfillment of contractual obligations.

Voluntary exclusion can be performed through:

Unsubscribe links included in each commercial communication
Preference settings within the User account
Direct request to Talentropy support team through indicated contact channels

Talentropy will process exclusion requests within a reasonable timeframe, not exceeding ten (10) business days.

8.4 Essential Communications

Regardless of the User’s communication preferences, Talentropy reserves the right to send essential communications related to:

Substantial changes in these terms or information policy
Critical security or privacy updates
Notifications about account status, payments, billing, or expirations
Responses to queries, support requests, or User requirements
Notices about suspension, restriction, or termination of services

9. USER RIGHTS

The User has the right to exercise the following rights in relation to their personal information:

9.1 Right of Access

The User has the right to know what personal information Talentropy possesses about them, processing purposes, data categories, recipients, and retention period.

9.2 Right of Rectification

The User has the right to request correction, update, or modification of inaccurate, incomplete, or outdated information.

9.3 Right of Deletion

The User has the right to request deletion of their personal information when:

Data is no longer necessary for the purposes for which it was collected
The User withdraws consent for processing
Data has been processed unlawfully or contrary to this document
There are no contractual, legal, or administrative obligations justifying its retention

9.4 Right of Opposition

The User has the right to oppose processing of their information for commercial, promotional, or advertising purposes, as well as for market analysis or profiling, without affecting the delivery of contracted services.

9.5 Right of Portability

The User has the right to receive a copy of their personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller when technically possible.

9.6 Exercise of Rights

To exercise any of these rights, the User must submit a request through the contact channels indicated in this document, providing the following information:

Full name and email associated with the account
Clear description of the right they wish to exercise and specific request
Documentation proving their identity when necessary

Talentropy will respond to requests within a reasonable timeframe not exceeding thirty (30) business days, and may request additional information to verify the User’s identity or clarify the request.

10. TRANSFER AND COMMUNICATION OF INFORMATION TO THIRD PARTIES

10.1 Sharing with Third Parties

User personal information will only be shared with third parties in the following cases:

1. a) Service delivery: When it is necessary to share information with service providers, technology partners, payment processors, cloud storage services, analytics services, or any third party participating in the contracted service delivery chain.
2. b) Compliance with agreements: When required to fulfill contractual, commercial, or operational obligations derived from the relationship with the User.
3. c) Express User request: When the User has expressly authorized or requested communication of their information to specific third parties.
4. d) Security and fraud prevention: When it is necessary to share information with authorities, security entities, financial institutions, or specialized third parties to prevent, investigate, or mitigate fraud, cyberattacks, unlawful activities, or risk situations.
5. e) Legal requirements: When there is a legal obligation, requirement from competent authority, court order, or administrative mandate requiring disclosure of information.
6. f) Corporate operations: In case of merger, acquisition, asset sale, reorganization, or any corporate operation involving transfer of information as part of the Company’s assets.

10.2 Third Party Obligations

Talentropy guarantees that any third party receiving User personal information will act under strict conditions of confidentiality, security, and data protection, complying with the same standards required of the Company.

Third parties will be contractually obligated to:

Use information exclusively for authorized purposes
Implement adequate security measures to protect data
Not disclose, sell, rent, or exploit information for their own or unauthorized third-party purposes
Return or delete information upon conclusion of contractual relationship

10.3 International Transfers

Given the global nature of Talentropy’s operations and the technological infrastructure used, personal information may be transferred, stored, or processed in countries other than the User’s country of residence.

Talentropy guarantees that such international transfers will be carried out under mechanisms that ensure an adequate level of information protection, including standard contractual clauses, security certifications, and compliance with international best practices.

11. COOKIES AND SIMILAR TECHNOLOGIES

11.1 Use of Cookies

Talentropy uses cookies, web beacons, tracking pixels, and similar technologies to improve User experience, analyze service usage, personalize content, remember preferences, and facilitate navigation.

Cookies may be:

Essential cookies: Necessary for basic service functioning, authentication, and security
Functionality cookies: Allow remembering User preferences and settings
Analytics cookies: Collect information about service use for statistical analysis and continuous improvement
Advertising cookies: Allow showing relevant and personalized advertising content

11.2 Cookie Management

The User can configure their browser to reject cookies, delete existing cookies, or receive notifications before accepting cookies. However, disabling cookies may affect full service functionality.

12. AVAILABILITY, MODIFICATIONS, AND NOTIFICATIONS

12.1 Document Modifications

Talentropy AI reserves the right to modify, update, expand, or replace this document at any time, in order to adapt it to operational, technological, legal, or commercial changes, or to improve clarity and precision of its terms.

12.2 Change Notification

Substantial modifications will be notified to Users through:

Email sent to registered address
Notifications within the platform or application
Prominent publication on Talentropy website
Any other enabled communication means

Notification will be made with reasonable advance notice before changes take effect, allowing the User to review modifications and decide whether to continue using the services.

12.3 Acceptance of Modifications

Continued use of services after modifications take effect constitutes express acceptance of new terms by the User.

If the User does not accept the modifications, they must refrain from using the services and may request cancellation of their account and deletion of their personal information, according to established procedures.

12.4 Effective Date

The “Last updated” date indicated at the beginning of this document reflects the most recent version. Talentropy recommends Users periodically review this document to stay informed about any changes.

13. LIMITATION OF LIABILITY

13.1 Limited Warranty

Talentropy AI warrants that Buckets.ai services will function substantially in accordance with published documentation during the active subscription period. This warranty is subject to correct use of the platform in accordance with instructions, technical documentation, and established terms.

13.2 Scope of Warranty:

1. a) The service will perform essential functions described in official documentation.
2. b) Talentropy will apply technical security measures in accordance with industry standards to detect and mitigate viruses, malware, or other harmful components.
3. c) Technical support will be provided in accordance with contractually established service levels.

13.3 Warranty Exclusions:

This warranty does not apply to:

Misuse, negligence, or unauthorized modification by the User
Problems caused by hardware, third-party software, or network connections outside Talentropy’s control
Failure to meet minimum technical specifications
Force majeure events or circumstances beyond Talentropy’s reasonable control

13.4 Exclusive Remedies:

In case of breach of this limited warranty, the User must notify Talentropy in writing within thirty (30) days following detection of the problem. Talentropy, at its sole discretion, may: (i) correct the reported problem within a reasonable timeframe; (ii) provide a functionally equivalent alternative solution; or (iii) if the foregoing is not commercially feasible, terminate the User’s subscription and refund the prorated portion of prepaid fees corresponding to the unused period.

The remedies established in this section constitute Talentropy’s sole and exclusive obligation and the User’s sole available remedy for any breach of this limited warranty.

13.5 Disclaimer of Additional Warranties:

EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY ESTABLISHED IN THIS SECTION, SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY OTHER EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR UNINTERRUPTED AVAILABILITY.

Talentropy does not warrant that services will be free from minor errors, occasional interruptions, or technical limitations inherent to the SaaS environment. The User acknowledges that no software system is completely immune to failures and accepts normal risks associated with using technology platforms.

13.6 Limitation of Liability

To the maximum extent permitted by applicable law, Talentropy AI shall not be liable for direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from use, access, or inability to use services, including but not limited to:

Loss of revenue, profits, business opportunities, or expected savings
Loss, corruption, or deletion of data, files, or content
Business interruption or reputation damage
Errors, inaccuracies, or failures in obtained results
Third-party actions, including cyberattacks, fraud, or information theft
Technical failures, service interruptions, connectivity problems, or maintenance

13.7 Exoneration

The User agrees to exonerate, indemnify, and hold harmless Talentropy AI, its directors, employees, shareholders, contractors, and licensors from any claim, demand, legal action, loss, damage, expense, fine, penalty, or liability (including legal fees) arising from:

Improper, unlawful use, or contrary to these terms by the User
Violation of third-party rights, including intellectual property, privacy, or confidentiality
Inaccurate, false, or fraudulent information provided by the User
Negligence or willful misconduct by the User

13.8 Maximum Liability Amount

In the event that Talentropy is deemed liable for any reason, the Company’s maximum liability will be limited to the amount actually paid by the User to Talentropy during the three (3) months immediately preceding the event that gave rise to the claim, or one hundred US dollars (USD $100), whichever is greater.

14. SUSPENSION, RESTRICTION, AND TERMINATION OF SERVICES

14.1 Suspension by Talentropy

Talentropy AI may suspend, restrict, or temporarily limit access to services or specific functionalities under any of the following circumstances:

Non-compliance with these terms or usage policies
Suspicious, fraudulent activities, or those compromising platform security
Default in payment of contracted services or breach of commercial obligations
Investigation of security incidents, fraud, or improper use
Technical maintenance, updates, or platform improvements
Requirements from competent authorities

Suspension will be notified to the User when technically and legally possible, indicating reasons and necessary actions to restore service.

14.2 Termination by Talentropy

Talentropy AI may definitively terminate the relationship with the User and cancel their account in case of:

Serious or repeated breach of these terms
Unlawful, fraudulent use, or causing damage to Talentropy or third parties
Impossibility of verifying User identity or detection of false information
Prolonged account inactivity without reasonable justification
Talentropy’s unilateral decision to discontinue specific services or functionalities

14.3 Termination by User

The User may request cancellation of their account and termination of services at any time, through notification via indicated contact channels.

Termination by the User does not exempt from fulfillment of pending payment obligations, nor does it generate right to refund of amounts paid for services already provided, unless expressly agreed otherwise.

14.4 Effects of Termination

Once the relationship is terminated, the User will lose access to their account, stored content, and associated functionalities. Talentropy will proceed with deletion or anonymization of User personal data, unless its retention is required by contractual, administrative, or legal obligations.

15. FORCE MAJEURE AND FORTUITOUS EVENT

Neither party shall be liable for breaches, delays, or failures in service delivery arising from causes beyond their reasonable control, including but not limited to:

Natural disasters (earthquakes, floods, hurricanes, fires)
Armed conflicts, acts of terrorism, civil unrest, or states of emergency
Third-party infrastructure failures (energy, telecommunications, internet providers)
Massive cyberattacks, global technology service interruptions
Pandemics, epidemics, or health emergencies
Government measures, regulatory changes, or legal prohibitions

During a force majeure event, affected obligations will be suspended, and parties will make their best efforts to mitigate impact and restore normalcy as soon as possible.

16. APPLICABLE LAW AND JURISDICTION

This document is interpreted and governed in accordance with general principles of international contracting and best business practices recognized in the field of electronic commerce and digital services.

For any controversy, conflict, dispute, or claim arising from the interpretation, execution, or compliance with this document, the parties agree to submit exclusively to the jurisdiction of the competent courts of the State of Delaware, United States, expressly waiving any other jurisdiction that might correspond to them.

The official language for interpretation of this document and for any legal or administrative procedure shall be English.

17. GENERAL PROVISIONS

17.1 Document Completeness

This document constitutes the complete agreement between Talentropy AI and the User regarding access and use of services, superseding any previous agreement, policy, term, or communication, oral or written.

17.2 Clause Independence

If any provision of this document is declared invalid, illegal, or unenforceable by competent authority, such provision will be modified or eliminated to the strictly necessary extent, without affecting the validity and applicability of the rest of the document.

17.3 Waiver

Failure to exercise or delay in exercising any right by Talentropy does not constitute waiver of such right, nor prevents its subsequent exercise.

17.4 Assignment

The User may not assign, transfer, or sublicense their rights or obligations under this document without Talentropy’s prior written consent.

Talentropy may assign or transfer this document, in whole or in part, under corporate operations, mergers, acquisitions, or reorganizations, notifying the User when appropriate.

17.5 Survival

Provisions of this document that by their nature must remain in effect after termination of the relationship (including limitations of liability, indemnifications, intellectual property, confidentiality, and jurisdiction) will continue in full force and effect.

18. CONTACT AND USER SUPPORT

For any communication, inquiry, request, exercise of rights, or report related to this document or Talentropy services, the User may contact:

TALENTROPY AI LLC
The Green 21578
Dover, Kent County, DE 19901
United States

Email: support@talentropy.ai
Website: www.talentropy.ai

Talentropy commits to attending User communications in a timely, professional, and respectful manner, providing clear and complete responses within a reasonable timeframe.

By using Talentropy AI LLC services, the User acknowledges having read, understood, and accepted all the terms, conditions, and policies established in this document.